Testimonials
Customer service is our number one priority and it shows in the quality of our technical support team. Read what some of our customers have to say about us!
“MBS staff is always very helpful with any problems we encounter. Their response time is quick if someone is not available immediately when you call in. Working on-line to fix problems has been a great experience every time. The staff is always friendly and they get our office up and running quickly if we are down for any reason. The support of MBS is very important to a large practice such as ours.”
– Jeanne at Rockland Pulmonary & Medical Associates, West Nyack, NY
“The quality of service and support as well as the availability and promptness of the support team is beyond excellent and is by far the best experience I have ever had. Everyone at MBS is not only knowledgeable, but professional, courteous and friendly and willing to go out of their way to help and go the extra mile. The quality of the system they use to train is superb and makes training so accessible and easy. I would definitely recommend MBS to other doctor’s offices with extreme confidence. I could not offer a higher recommendation.”
– Rachel at Dr. Alan Derovira’s office, Rockville Centre, NY
“I’ve been using MBS for at least 15 years. They are very easy to reach and very helpful with any problems you might have. They talk me along my problem and if they can’t help on the phone or online, they come to your site. I never was disappointed with their service and think of them as our family – always there to help!”
– Cathy at Manhattan West Medical, P.C., New York, NY
“I would recommend MBS to any medical practice serious about using an Electronic Health Record. Our 6-doctor practice made the decision to go electronic and chose MBS as our vendor. We converted 10,000 active patient charts to electronic files in less than 5 months. We were well prepared by the trainers and support staff at MBS for the transition. They were honest about expectation and did not make promises they couldn’t keep. Within 1 month our docs were using the system with ease and confidence. Their notes are easy to read and are accessible from any secure connection. We love the system and can’t say enough about the level of service provided by the team at MBS. They provided outstanding service before, during and after our install. When we need them, they are there.”
– Cheryl at Drs. Forte, Schleider, Attas & Condemi, P.A., Englewood, NJ
“MBS has been instrumental to the success of my business. Over the last 10 years, I have experienced only promptness, professionalism, quality service, and immediate attention to the needs of my company. As a billing service, it is crucial to keep updated and timely. MBS has and continues to be a wonderful company to work with. They are brilliant!! Thank you.”
– Chris at P.C. Advantage Inc., Center Moriches, NY